On demand support for DirectoryToolkit clients via video, audio, messaging, or screen share

$100/mo - Base monthly fee to gain access (includes 2 free hours/mo)

10 hrs/day - On-demand support available 10 hours per day (9 - 7 EST)

10 min segments - Billed in easy 10 minute segments, 10 minute minimum

$10 / segment - Call invoiced for total call segments after the call




Plus Any Additional Support Time Cost Above Included 2 hrs

Same Day Reply Guarantee

Immediate response may not be available as appointments will take precedence. Reply will be as soon as possible, and within the day or first segment will be FREE.

Depending on my personal location/status, all forms of contact such as screen share or immediate online fix may not be available.

Multiple Contact Options

After hours / weekend access may be available but is not guaranteed. Support during these times will incur a minimum 1 hour fee.

Emergency Access